Reference

live088 Terms & Conditions for Your Account

live088 Terms & Conditions explain how you open, use and protect your account before you enter the lobby.

Account accessWallet checksLocal law appliesSupport route
live088 live088 Terms & Conditions for Your Account
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Open the Right Terms Support Route

A clear contact path helps you resolve a Terms & Conditions question without guessing which team to use.

Account access If phone verification or a login condition blocks your account, send the issue through…
Wallet status For a DANA, OVO, GoPay or QRIS question, provide the payment reference and the…
Policy changes To ask about a wording change, quote the section heading and the version you…
POLICY HANDLING

Browse How We Apply These Conditions

The policy is practical because it connects each rule to an account action you can recognise.

Account data

We use the details you submit for account creation, phone verification, access checks and policy support. The Terms & Conditions require accurate information, and you can ask us to correct an error by using the account contact route.

Cookies

Our cookie wording explains how browser storage supports sign-in continuity, security checks and page preferences. You can review the cookie setting in your browser, while some account functions may not work as described if required storage is blocked.

Account security

You are responsible for keeping your password, phone access and verification details private. If you suspect that another person used your account, contact us through the account support route and mention the last known login or wallet event.

Record retention

We retain account, verification, support and transaction records for the period described in the Terms & Conditions or required for an unresolved account matter. A retention question should include your account phone number and the record type involved.

Corrections

You can request a change to inaccurate account information by naming the field that needs correction and supplying the account phone number. We may ask for a verification step before changing details that affect access or wallet reconciliation.

Policy contact

For a clause, notice or access question, contact us through the policy support route shown within your account. Quote the relevant heading, date and transaction reference when available so our reply addresses the exact condition.

Find Answers About Terms & Conditions

These Terms & Conditions answers cover the searches we hear most often before account creation. They explain acceptance, local access, personal data, wallet references, policy updates and the route for asking us to correct or clarify a condition. If your situation involves a specific transaction, include its reference when you contact our support route.

They cover account creation, phone verification, login responsibilities, wallet records, access restrictions, cookies, security, retention, policy changes and support requests. The Terms & Conditions apply when you open or use an account, and separate provider rules may apply to DANA, OVO, GoPay or QRIS transactions.

Yes. You should read the page before completing the account step because submitting your details and proceeding with access indicates acceptance of the current Terms & Conditions. Keep your phone number accurate so we can connect verification notices and policy messages to your account.

Access depends on local law. Where local law permits, you may use the account path available for your region, subject to the account, phone verification and security conditions on this page. If access is restricted, our support route can explain the relevant policy position.

The conditions require you to use accurate account and payment details and to retain a transaction reference when available. For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, we compare the submitted reference with the account record before addressing a status or correction request.

You can ask us to correct inaccurate account details, such as a phone number or other submitted field, through the account contact route. We may request a verification step before changing information that affects account access, phone confirmation or reconciliation of a wallet record.

We place the current wording on this page and identify the applicable update or effective date when a change is made. Check the page before using your account after a policy update. If a clause is unclear, quote its heading in your support request.

Use the support route connected to your account and state whether your question concerns access, a phone verification step, a wallet reference, cookies, security or retention. Add your account phone number and any transaction reference so we can address the correct condition.